Privacy
Privacy & Cookie Policy
Last updated: 12 July 2026
This policy explains what personal data Visit Hayastan ("we", "us") collects when you use visithayastan.com, why we collect it, and the rights you have over it. We keep data collection to the strict minimum needed to answer your requests and improve the site.
1. Who is responsible for your data
The website is published and operated by Visit Hayastan, a local tour operator based in Yerevan, Armenia. For any question about your data, contact us at hello@visithayastan.com.
2. What we collect
- Information you give us — when you contact us by email or WhatsApp (your name, contact details and the content of your message), so we can reply and plan your trip.
- Audience measurement — anonymous statistics about how the site is used (pages viewed, approximate region, device type).
We do not sell your data, and we do not run advertising or profiling.
3. Cookies and analytics
We use Google Analytics 4 (Google Ireland Ltd) to understand how visitors use the site. Measurement cookies (_ga, _ga_*) are set, your IP address is anonymised, and the data is used only for aggregate statistics — never for advertising or resale.
You can opt out at any time by refusing or clearing cookies in your browser, or with Google's opt-out add-on (tools.google.com/dlpage/gaoptout).
| Cookie | Purpose | Set when |
|---|---|---|
_ga, _ga_* | Google Analytics — anonymous audience measurement (IP anonymised) | On your visit |
4. Legal basis
We process your contact data to respond to your request and provide our services. Analytics data is used solely to measure and improve the site; you can opt out at any time as described above.
5. Who we share data with
Analytics data is processed by Google (Google Ireland Ltd) as our measurement provider. We share your contact details with no one except the local partners (hotels, guides, transport) strictly needed to arrange a trip you have requested.
6. How long we keep it
Email and messaging exchanges are kept only as long as needed to handle your request and our relationship. Analytics data is retained by Google for a limited period and in aggregated, non-identifying form.
7. Your rights
You can request access to, correction of, or deletion of your personal data, object to its processing, or withdraw your consent. Write to us at hello@visithayastan.com and we will respond promptly.
8. Changes
We may update this policy as the site evolves. The "last updated" date above always reflects the current version.